Online prescription refills in New York — reviewed by a board-certified MD.

If you live in New York and are stable on a chronic medication, you can request a refill online without an appointment. A board-certified Internal Medicine physician, personally licensed in New York (New York State Board for Medicine, license 204060-01), reviews every single request — not a nurse line, not an algorithm, and not a rotating panel of contractors you never hear from again.

Medications most online refill services in New York won't touch

This is the part worth reading carefully, because it is where Dr. Refills differs from nearly every other online refill option available in New York.

Most low-cost refill services explicitly exclude medications that require close monitoring, and they cap each request at three to six medications. If you take a blood thinner, use insulin, or are on a GLP-1, those services turn you away — which is how patients on exactly the medications that are most dangerous to interrupt end up at urgent care for a routine refill, or rationing doses until they can get an appointment.

Dr. Refills reviews all three categories, as same-dose continuations, with a physician reading every case:

Anticoagulants and antiplatelets

Apixaban (Eliquis), rivaroxaban (Xarelto), clopidogrel (Plavix), ticagrelor (Brilinta), dabigatran (Pradaxa) and edoxaban (Savaysa) — continued at your current dose if you have been stable on it for at least three months. Every request is screened for recent bleeding, recent surgery, and new symptoms such as unusual bruising, black stools or blood in the urine. Any recent bleeding event, including an emergency room visit for bleeding, means the request is declined rather than approved. Warfarin (Coumadin) is not eligible at all, because safe warfarin dosing depends on INR monitoring that cannot be done asynchronously.

Basal insulin for Type 2 diabetes

Insulin glargine (Lantus, Basaglar, Semglee, Toujeo), detemir (Levemir), degludec (Tresiba) and NPH — continued at the same dose for Type 2 diabetes patients stable on that dose for at least three months. Type 1 diabetes and any history of diabetic ketoacidosis are not eligible. Mealtime, sliding-scale and premixed insulins fall outside this protocol.

GLP-1 and GIP agonists

Semaglutide (Ozempic, Wegovy, Rybelsus), tirzepatide (Mounjaro, Zepbound), dulaglutide (Trulicity) and liraglutide — continued at your current dose only. Dr. Refills does not start these medications and does not titrate doses up or down. This is a physician refilling an FDA-approved medication you are already established on, sent to your own New York pharmacy. It is not a compounded-peptide seller or a weight-loss program.

How this works under New York rules

Dr. Nyotowidjojo holds an active medical license to practise medicine in New York (New York State Board for Medicine, 204060-01), which is the requirement that matters: the physician reviewing a New York patient's request must be authorised to practise in New York, not merely somewhere in the United States. You can verify it independently through the New York State Education Department Office of the Professions, or through the NPPES registry using NPI 1578976270.

Within that authority, Dr. Refills operates deliberately narrowly. No controlled substances are prescribed under any circumstances. No new medication is started, no diagnosis is made, and no dose is changed. Every prescription is a continuation of a medication the patient is already established on, at the dose they are already taking, after the physician has reviewed the case individually.

How it works for New York patients

• Answer a few questions about the medication you already take — about three to five minutes from your phone, any time of day, seven days a week.
• A physician authorised to practise in New York reviews your request personally, verifies your prescription history, and applies the same screening criteria described above.
• You only pay if it is approved. If the request falls outside scope — a dose change, a new medication, an unstable situation — you are told why and not charged.
• Your prescription is sent electronically to any licensed pharmacy in New York, usually within an hour of payment.

What it costs, compared to the alternatives in New York

The fee covers the physician review and the prescription only. The medication itself is paid separately at your pharmacy, where you can use insurance, a discount card, or cash — whichever is cheapest. The Dr. Refills fee is HSA and FSA eligible.

To be straightforward about it: if you take one simple generic medication and nothing else, there are cheaper online options than Dr. Refills, and you should use them. If you are on an anticoagulant, on insulin, on a GLP-1, or juggling several chronic medications at once, there generally are not.

Available across New York

Dr. Refills serves patients anywhere in New York — New York City, Buffalo, Rochester, Yonkers, Syracuse, Albany, New Rochelle, Mount Vernon, Schenectady, Utica and communities across the Hudson Valley, Long Island, the Southern Tier and the North Country. Because everything happens asynchronously, rural patients get exactly the same turnaround as someone downtown.

Prescriptions can be sent to any pharmacy licensed in New York, including CVS, Walgreens, Rite Aid, Duane Reade, Wegmans, Price Chopper, Hannaford, Costco, Walmart, independent pharmacies and mail-order services.

Who this is built for

• New York residents between jobs or between insurance plans who lost access to their prescriber
• Patients whose primary care physician retired, moved, or is booked out for months
• People who moved to New York and have not yet established care locally
• Gig workers, contractors and self-employed people without employer coverage
• Patients on several chronic medications who do not want to pay per medication
• Anyone who needs a bridge refill while establishing care with a new primary care physician

Dr. Refills is a bridge, not a replacement for primary care. If you do not have a regular physician, establishing one remains important for monitoring, labs and everything that falls outside a same-dose refill.

Common questions from New York patients

This page is general information about a medical service, not medical advice. It does not create a physician-patient relationship. Do not start, stop or change any medication based on this page. If you are experiencing a medical emergency, call 911.