Licenses & verification

Out of refills? Get your prescription renewed online.

Medically reviewed by Iwan S. Nyotowidjojo, MD, board-certified in Internal Medicine · Last reviewed

$59 30-day supply$79 90-day supply
  • Physician review of every medication on your request
  • Prescription sent to your own pharmacy, usually the same day
  • No appointment, no insurance needed, no charge if not approved

Available if you're in: California, Texas, Florida, New York, Illinois, Pennsylvania, Ohio, Georgia, Michigan, Minnesota or Indiana. You must be located in one of these states when you submit. Somewhere else?

Start my refill →
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How it works

  1. Create a free account. Tapping Start first asks you to make a free account, so your request and results stay private to you.
  2. Answer Maya's questions. Maya, our guided intake assistant, asks about the medications you already take, your doses, your health history and the pharmacy you want to use. It takes 5–10 minutes on a phone.
  3. Dr. Nyotowidjojo reviews your request himself. Most requests are reviewed the same day, 7 days a week. If a refill isn't appropriate without an in-person visit, he'll tell you, and you pay nothing.
  4. Pay only if approved. You get a secure payment link. Once it's paid, your prescription is sent electronically to your pharmacy, usually within an hour.

What "no refills left" means, and how to get more

Every prescription comes with a set number of refills and an expiration date. When you use the last refill, or the prescription expires, the pharmacy can't fill it again until a prescriber writes a new one. That's the message you see on the pharmacy app or hear at the counter: "no refills remaining."

Usually the pharmacy sends your doctor a renewal request. That works when your doctor answers it. It breaks down when:

In any of those cases you have three realistic routes: a short emergency supply from your pharmacist (if your state allows it), urgent care, or an online refill from a licensed physician. Dr. Refills is the third. A board-certified internist reviews the medication you already take and, if it's safe to continue, sends a new prescription to your pharmacy. If you just need a few days while your own doctor catches up, ask your pharmacist first; our guide to emergency prescription refills explains how.

Who reviews your refill

Every request is reviewed by Iwan S. Nyotowidjojo, MD, board-certified in Internal Medicine by the American Board of Internal Medicine. He is personally licensed in ten of our states and registered as an out-of-state telehealth provider in Florida. No nurse line, no rotating clinicians, and no automated approvals: he reads each case himself.

You can check this yourself. His license numbers, with a link to each state medical board, are on our licensure page, and his NPI (1578976270) is in the national NPI registry. Patient reviews are on Trustpilot, where we can't edit or remove them. Every prescription we send names him, his NPI and his license number for your state.

What we can and can't refill

Dr. Refills continues long-term medications you already take, at the dose you already take. That covers most everyday chronic medications, and all the eligible ones go on one request for one fee.

Usually eligible

  • Blood pressure (lisinopril, amlodipine, losartan, metoprolol and others)
  • Cholesterol (atorvastatin, rosuvastatin, simvastatin)
  • Diabetes (metformin and others; basal insulin and GLP-1 medications at a stable dose)
  • Thyroid (levothyroxine)
  • Antidepressants (sertraline, escitalopram, fluoxetine, bupropion)
  • Acid reflux, asthma inhalers, birth control, and many other maintenance medications

Not available

  • Controlled substances, ever: opioid pain medications, benzodiazepines such as Xanax, stimulants such as Adderall, and sleep medications such as Ambien
  • New medications, or a different dose from the one you take now
  • Warfarin, which needs regular INR blood tests
  • New symptoms or anything that needs an exam

Not sure about yours? Submit it. Every request is read by the physician, and if he can't refill it you aren't charged. The full list is in the FAQ.

Your pharmacy, your medication

We send an electronic prescription to the pharmacy you choose: CVS, Walgreens, Walmart, Costco, a grocery-store pharmacy or an independent pharmacy in your state. You pick it up there as usual.

Dr. Refills is not a pharmacy. We don't ship medication and there's no subscription or auto-billing. The $59 or $79 is the physician's fee for reviewing and prescribing; you pay for the medication itself at the pharmacy, with your insurance if you have it or a pharmacy discount card if you don't.

How long it takes

Most requests are reviewed the same day, including weekends. Once you're approved and you've paid, the prescription is usually at your pharmacy within an hour. Pharmacies then need their own time to fill it, so call ahead if you're down to your last dose.

Out of insulin, a seizure medication or a blood thinner and feeling unwell? Don't wait for a refill. Call 911 or go to an emergency room.

Not in one of our 11 states?

We can only treat patients who are physically located in California, Texas, Florida, New York, Illinois, Pennsylvania, Ohio, Georgia, Michigan, Minnesota and Indiana when they submit a request. That's a medical-licensing rule, not a preference, and we can't make exceptions. If you're somewhere else, these usually work:

Common questions

What does “no refills left” mean?

Your prescription has used all the refills your prescriber authorized, or it has expired. The pharmacy can't fill it again until a prescriber issues a new prescription. Dr. Refills can review the medication you already take and, if it's appropriate to continue, send that new prescription to your pharmacy.

How fast can I get my refill?

Most requests are reviewed the same day, 7 days a week. After your refill is approved and paid, the prescription is usually sent to your pharmacy within an hour.

How much does it cost?

$59 for a 30-day supply or $79 for a 90-day supply. That one fee covers all the eligible chronic medications on your request. You're not charged if your refill isn't approved. The medication itself is paid for at your pharmacy.

Do I need an appointment or a video call?

No. You answer questions online in about 5–10 minutes, and the physician reviews your answers. There's nothing to schedule.

Which states do you serve?

California, Texas, Florida, New York, Illinois, Pennsylvania, Ohio, Georgia, Michigan, Minnesota and Indiana. You must be physically located in one of these states when you submit your request.

Can you refill controlled substances?

No. Dr. Refills never prescribes controlled substances, including opioids, benzodiazepines such as Xanax, stimulants such as Adderall, and sleep medications such as Ambien. Contact the prescriber who manages that medication.

Do I need insurance?

No. The physician fee is paid directly and isn't billed to insurance. You can still use your insurance, or a discount card, to pay for the medication at the pharmacy.

What if my refill can't be approved?

You aren't charged. If your situation needs an exam, lab tests or an in-person visit, the physician will tell you so you can get the right care.

Ready when you are

Answer a few questions now and Dr. Nyotowidjojo will review your refill, usually the same day. No charge if it isn't approved.

Start my refill →

This page is general information, not medical advice. If you have chest pain, trouble breathing, confusion, fainting or a seizure, call 911 or go to an emergency room.