Dr. Refills Reviews
If you are looking for reviews of Dr. Refills before sending us a refill request, this page tells you where they are, how they get there, and — because two other companies have similar names — how to make sure you are reading about us.
First, who we are not. Dr. Refills (drrefills.com) is not Refills.com, a separate company that sells compounded weight-loss injections, and it is not the Dr. Refill walk-in clinic in Edmonton, Alberta. We do not sell medication, we do not ship anything, and we are not in Canada. If a review mentions shipping delays, compounded semaglutide, or a clinic waiting room, it is not about us.
Where Our Reviews Live
We do not publish testimonials on our own site, because a company curating its own praise is not evidence of anything. Our reviews live on independent platforms we cannot edit:
- Trustpilot — drrefills.com. This is the primary place. Every review is tied to a real refill.
- Healthgrades — Dr. Iwan Nyotowidjojo. Reviews of the physician who reads every request.
How Reviews Are Collected
After a prescription is sent to a patient's pharmacy, the confirmation email includes a link to leave a Trustpilot review. That is the whole mechanism. We do not offer discounts, credits, or anything else in exchange for a review, and we do not ask patients whose requests were declined to skip the invitation — everyone who completes a request gets the same link.
Because the service is young and deliberately small, the number of reviews is modest. We would rather have a short list of real ones than a long list of purchased ones.
Who Is Actually Reviewing Your Request
Every Dr. Refills request is read personally by Iwan S. Nyotowidjojo, M.D., board-certified in Internal Medicine by the American Board of Internal Medicine, NPI 1578976270. Not a nurse practitioner, not a physician assistant, and not an algorithm that approves whatever is typed in. He is licensed or registered to treat patients by telehealth in California, Texas, Florida, New York, Illinois, Pennsylvania, Ohio, Georgia, Michigan, and Minnesota.
That is also why some requests are declined. A board-certified internist reading your answers will sometimes say no — because the medication is a controlled substance, because the request is a new start rather than a continuation, or because something in your answers needs an in-person evaluation. Declined requests are not charged.
What We Would Want You to Judge Us On
- Speed. Approved prescriptions are typically transmitted to the pharmacy within an hour during operating hours.
- Price. $59 for a 30-day supply, $79 for 90 days, regardless of how many medications are on the request. No charge if not approved.
- Honesty about scope. Same-dose continuations of established non-controlled medications only. No new prescriptions, no dose changes, no controlled substances.
- Whether we were straight with you when we said no.
Ready to Send a Request?
A board-certified internist reviews it and, if approved, sends the prescription to your pharmacy. Flat $59, charged only if approved.
Start my refill →Frequently Asked Questions
No. Refills.com is an unrelated company that sells compounded GLP-1 injections by mail. Dr. Refills does not sell or ship medication. We review refill requests for medications you already take and send the prescription to your own pharmacy.
No. That is a walk-in medical clinic in Alberta, Canada. Dr. Refills is a U.S. telehealth service and does not operate in Canada.
Yes. The Trustpilot invitation goes to everyone who completes a request. If we declined you and you think we got it wrong, that is worth saying publicly.
Board certification can be checked with the American Board of Internal Medicine. The NPI record is public at the NPPES registry. State license numbers are listed in the chart note attestation on every encounter and are available on request.