Switching Away from Done or Done Global — Get Your Non-Stimulant Refills in California

What Happened to Done and Done Global — and Why So Many California Patients Are Scrambling

Done and Done Global were among the most prominent telehealth platforms specifically targeting ADHD diagnosis and management. At their peak, they served tens of thousands of patients across California who relied on them for monthly prescription management — often including stimulant medications like mixed amphetamine salts (Adderall) and methylphenidate (Ritalin), along with other medications that helped manage co-occurring conditions like depression, anxiety, and insomnia.

In recent years, Done Global faced significant regulatory scrutiny. Federal investigations into telehealth companies prescribing controlled substances — accelerated after pandemic-era DEA prescribing flexibilities began to tighten — put platforms like Done under pressure. For patients who depended on them, the disruption was anything but abstract. It meant waking up one day without a prescriber, with existing prescriptions expiring, and no clear path forward.

If that's you, this article is written specifically to help you understand your options — honestly and clearly.

The Hard Truth: Stimulant ADHD Medications Cannot Be Refilled Through drrefills.com

Let's address this directly, because it matters and you deserve a straight answer.

Medications like Adderall (amphetamine salts), Vyvanse (lisdexamfetamine), Ritalin (methylphenidate), Concerta, and Focalin are Schedule II controlled substances under federal law. That classification exists because of their recognized potential for dependence and misuse. As a result, they carry strict legal requirements: they cannot be called in electronically through a simple async telehealth encounter the way a blood pressure medication can. They require a more substantial prescriber-patient relationship, often including in-person evaluation.

drrefills.com does not refill controlled substances of any schedule. This isn't a business decision made lightly — it reflects a genuine commitment to practicing medicine responsibly and within appropriate legal and clinical boundaries.

We'll point you toward resources for finding that care below. But first — there's more to your situation than just the stimulant prescription, and that's where we can genuinely help.

Were You Also Prescribed Non-Controlled Medications Through Done?

Many Done and Done Global patients received prescriptions for more than just stimulants. ADHD frequently co-occurs with depression, anxiety, sleep difficulties, and other conditions — and it was common for Done's providers to prescribe accompanying non-controlled medications as part of a broader treatment plan. These might have included:

• Antidepressants — such as bupropion (Wellbutrin), sertraline (Zoloft), escitalopram (Lexapro), fluoxetine (Prozac), or venlafaxine (Effexor)
• Sleep aids — such as trazodone, hydroxyzine, or mirtazapine
• Non-stimulant ADHD adjuncts — such as guanfacine (Intuniv) or clonidine, which are not controlled substances and may be prescribed for ADHD-related hyperarousal or sleep issues
• Blood pressure medications — including medications prescribed independently of ADHD care
• Other chronic maintenance medications — for conditions like hypothyroidism, GERD, high cholesterol, and more

If you were prescribed any of these types of medications through Done and your refills are running out, drrefills.com may be able to bridge that gap — quickly and affordably — while you work on establishing care with a new primary provider or ADHD specialist.

What Can drrefills.com Actually Refill? A Clear Breakdown

The key phrase above is "previously prescribed and stable." drrefills.com is designed for patients who already have a confirmed diagnosis and an established prescription — and who simply need a refill while their care is between providers. It is not a diagnostic service, and it is not a substitute for establishing ongoing care with a primary physician or specialist.

How to Find an ADHD Specialist for Your Stimulant Prescription in California

Finding a new prescriber for controlled ADHD medications takes more effort than a simple telehealth refill, but it's very doable. Here are your best pathways:

1. Contact your health insurance's member services line. Ask specifically for psychiatrists or nurse practitioners who specialize in ADHD. Many plans have shorter waits for mid-level providers (NPs and PAs) than for psychiatrists.
2. Search Psychology Today's provider directory at psychologytoday.com — filter by California, ADHD, and "prescribes medication." Many psychiatrists list there with current availability.
3. Ask your primary care physician (PCP). Some PCPs do manage adult ADHD with stimulants, especially if you have a documented history. Your PCP can also bridge other non-controlled medications while you wait for a specialist.
4. Explore other telehealth platforms that prescribe controlled substances. Some platforms, such as Cerebral (which has had its own regulatory issues) or Ahead, or others that comply with DEA requirements for in-person evaluations, may be options. Always verify they are currently operational and compliant in California before enrolling.
5. Contact county behavioral health services. California's county mental health departments offer sliding-scale psychiatric services. Wait times can be longer, but this is a reliable pathway if insurance is a barrier.
6. University-affiliated clinics. UCSF, UCLA, and UC San Diego all operate psychiatric outpatient clinics that often accept new patients and have ADHD expertise.

While you work through those channels, if your Done prescriptions included non-stimulant medications that are running out, don't let those lapse. Abruptly stopping antidepressants, blood pressure medications, or thyroid medications can have real health consequences. That's exactly the gap drrefills.com exists to fill.

How drrefills.com Works — From Request to Pharmacy in Under an Hour

The process is designed to be as frictionless as possible for patients with established, stable prescriptions:

1. Submit your refill request online. You'll provide information about your current medication, your previous prescriber, your diagnosis history, and your California pharmacy.
2. A board-certified California MD reviews your request. Dr. Nyotowidjojo or another licensed California internist reviews the clinical details asynchronously — no video call required, no appointment to schedule.
3. If approved, your prescription is sent within one hour. It goes electronically to your chosen California pharmacy.
4. You're only charged if approved. The flat fee is $59. If your request isn't approved for clinical or safety reasons, you are not charged.

This model works particularly well for patients in transition — like those who lost their Done provider — because it doesn't require you to have an established relationship with drrefills.com first. If you have documentation of your prior prescription (a pill bottle, discharge summary, or pharmacy records), that's generally sufficient to move forward.

Why Letting Non-Stimulant Prescriptions Lapse Is a Real Risk

It's easy, when you're dealing with the stress of losing a provider, to prioritize the most urgent perceived need — often the stimulant medication — and let other prescriptions slide. But this can be genuinely dangerous for several reasons:

• Antidepressant discontinuation syndrome is real and can be severe. Stopping SSRIs or SNRIs abruptly — even ones you've been on for only a few months — can cause dizziness, electric shock-like sensations, mood instability, and other distressing symptoms.
• Blood pressure rebound can occur if antihypertensive medications are stopped suddenly, particularly beta-blockers and clonidine, which can cause rapid heart rate and dangerous blood pressure spikes.
• Thyroid medication interruption can cause fatigue, cognitive fog, weight changes, and cardiovascular strain if levothyroxine is discontinued without medical supervision.
• Sleep disruption compounds ADHD symptoms. If you were using trazodone or another sleep aid as part of your ADHD management plan, losing that medication can make everything — focus, mood, functioning — significantly worse while you're already in a stressful transition.

Getting these prescriptions bridged through drrefills.com while you find a new long-term provider isn't just convenient — it may be genuinely important for your health and safety.

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